Professional Website Design for Somerset Businesses

Yes, absolutely. While standard smaller projects typically follow a 50% deposit and 50% upon completion structure, I am happy to offer flexible payment plans for larger or longer-term investments.

I understand that website investment should align with your business cash flow. We can structure your total fee based on clear milestones:

• Milestone-Based Payments: The total project fee is broken into 3 or 4 manageable payments, tied directly to key deliverables (e.g., Design Sign-off, Development Complete, Final Launch).
• Upfront Agreement: The full payment schedule is agreed upon and documented in the proposal before any work begins, ensuring complete transparency.

All payments, regardless of the plan, are managed simply and securely using GoCardless, giving you full control and visibility over the agreed-upon payment schedule.

My quoted price is a fixed fee in GBP (£) that covers every single stage required to take your project from an idea to a fully functioning website launch. There are absolutely no hidden charges.

The price presented in your proposal covers the entire build process, including:

• Strategy & Consultation: Detailed face-to-face planning, goal mapping, and defining the site structure.
• Design & Revisions: All custom visual design, prototyping, and necessary fine-tuning revisions.
• Development & Programming: All custom coding, integration, and building your dedicated Admin Panel.
• Testing & Launch: Comprehensive quality assurance, mobile testing, and the final site deployment.
• Training: A complete walkthrough of your Content Management System before launch.

What is generally NOT included: The fixed price covers the *creation* of the site. Separate, ongoing costs such as domain name renewal, website hosting, and any optional monthly maintenance or advanced SEO packages are billed separately.

Yes, absolutely. I offer a range of comprehensive, hassle-free maintenance packages designed to keep your website secure, fast, and up-to-date long after the initial build.

A website requires constant upkeep to remain protected against threats and software updates. My packages are tailored to cover all business sizes and typically include:

• Security Monitoring: Continuous monitoring and patching of all core software (CMS, themes, plugins) to defend against hackers.
• Regular Backups: Daily or weekly backups stored off-site, ensuring your website can be quickly restored in the event of any issue.
• Performance Optimization: Routine checks to ensure your website continues to load quickly and perform optimally.
• Technical Support: Access to me directly for minor changes and technical questions.

The cost of these packages varies depending on your needs (standard brochure site vs. complex e-commerce), but all are paid for simply and securely via monthly or annual GoCardless Direct Debit, giving you peace of mind.

Yes, absolutely. Once the project is complete and the final payment is made, you retain full, unrestricted ownership of your live website and all its components.

My philosophy is that you should always own your digital assets. This includes:

• Content and Data: You own 100% of all the text, images, branding, and customer data collected by the website.
• Domain Name: Your website address (e.g., yourname.co.uk) is registered in your business name, ensuring you have total control over your online identity.
• Design and Structure: You own the final visual design, the overall site architecture, and the necessary licensing for the underlying code.

I ensure that you receive all necessary files and credentials so that you are never locked into my service and have complete freedom to manage or move your website at any point.

Security is the single most important factor when building an online shop. The checkout process is built to be extremely secure, meeting current industry and bank-grade standards.

We ensure security through multiple layers to protect your customers' data:

• SSL Encryption (HTTPS): All data transmitted is protected by industry-standard SSL/TLS encryption, making the connection secure and verified.
• Third-Party Gateways: Sensitive payment data (like card numbers) is never stored on your website. Payments are handled externally by trusted, PCI DSS-compliant providers like Stripe or PayPal, who specialize in financial security.
• Data Minimisation: We adhere to strict standards, ensuring that only the absolute minimum required customer data is stored on your server for order fulfilment.

Rest assured, the safety of your customers’ financial information is the highest priority throughout the entire development process.