We Create Innovative Solutions for Excellence and the Future

For a standard professional brochure website, the process typically takes 4 to 8 weeks from our initial meeting to launch. More complex projects, such as those requiring custom programming or e-commerce, may take 10 to 14 weeks.

Because I prioritize face-to-face communication to fully understand your business needs, I ensure the planning stage is thorough. The timeline generally follows these four phases:

• Discovery & Consultation (Weeks 1–2): We meet to map out your exact requirements. Investing time here prevents issues later in the project.
• Design & Prototyping (Weeks 3–4): I create the visual look and feel of the site for your approval.
• Development & Coding (Weeks 4–6): Once the design is signed off, I write the code and build the functional site.
• Content & Launch (Weeks 6–8): We populate the site with your text and images, test across devices, and go live.

Please note: The final timeline often depends on how quickly content and feedback are provided. I will provide a specific schedule after our initial consultation.

Yes, absolutely. I am based in Somerset and I actively prefer to conduct our initial consultation face-to-face. This is a core part of my service, ensuring I genuinely understand your business before writing a single line of code.

My philosophy is that great websites start with a great conversation. The in-person meeting allows us to:

• Fully map out your business objectives and audience needs.
• Review your brand and competitor landscape together.
• Agree on a clear, fixed-price plan.

While I serve clients across the entire UK (and offer video consultations when needed), I always prioritize meeting clients across Somerset and the South West in person for this crucial discovery stage.

Yes, to secure your place in my schedule and cover initial setup costs, I typically require a deposit.

My standard payment structure is designed to be simple and fair:

• 50% Deposit: Due upfront before work begins.
• 50% Final Balance: Due only once the project is complete and you are happy with the finished website.

However, I understand that every business has different cash flow needs. For larger projects or specific requirements, I am happy to discuss milestone-based payment plans (e.g., breaking the payments down into stages as we complete different parts of the build). We can discuss the best option for you during our initial meeting.

While my core specialization is website design and programming, I understand that a strong brand identity is absolutely fundamental to a successful digital presence.

I handle logo and branding services in two ways, depending on your specific requirements:

• Design Integration: If you already have a logo and style guide, I meticulously integrate these assets into the website design, ensuring cohesive typography, colour palettes, and overall visual style.
• New Brand Identity: If you require a completely new logo, identity, and style guide, I can either handle the creation of initial design concepts myself or, for larger projects, connect you with trusted, specialist UK graphic designers who I partner with regularly.

During our initial face-to-face consultation, we will assess your current brand assets and determine the most cost-effective strategy to ensure your digital presence is professional and cohesive.

Yes, absolutely. I handle all the technical details regarding domain registration and hosting setup so you don't have to worry about the jargon or configurations.

I operate a simple approach that ensures you retain full control and ownership of your valuable online assets:

• Domain Registration: I will register your domain (e.g., yourname.co.uk) in your name. I handle the entire process, including pointing it correctly to the server.
• High-Quality Hosting: I work with trusted, high-performance UK hosting providers to ensure your website is fast, secure, and always online.
• Configuration: I manage the technical setup of the server, email configuration, and installation of the necessary security certificates (SSL).

My goal is to make the entire process stress-free. After the initial setup, hosting fees are often included in the optional monthly maintenance package (paid via GoCardless) to ensure continuous security and support.