We Create Innovative Solutions for Excellence and the Future

Yes, absolutely. I specialize in website redesigns, whether you require a simple visual refresh or a complete overhaul of an old, slow system.

A redesign project involves much more than just aesthetics; it is a strategic opportunity to improve performance, security, and conversion rates. My approach is structured and thorough:

• Technical Audit: I start by thoroughly auditing your existing website's code health, speed, and current SEO standing to see what needs fixing.
• Face-to-Face Strategy: We discuss what works and, more importantly, what isn't working on the current site, defining clear performance goals for the new design.
• Modern Rebuild: We then build a modern, high-performance site, often finding that starting on a clean code base is the most efficient way to ensure your new site is fast, secure, and fully mobile-friendly.

If you have an existing site that is failing to perform or looks dated, contact me to discuss a tailored redesign strategy.

Yes, social media integration is standard and essential for every modern website I build. Ensuring your digital presence is connected is critical for cross-promotion and growth.

We integrate your social media profiles into your website in various ways, based on your specific needs, including:

• Branded Icons: Clean, professional icons linking directly to your key social profiles (e.g., LinkedIn, Instagram, Facebook) in the header and footer.
• Social Sharing: Implementing easy-to-use buttons that allow visitors to instantly share your blog posts or services on their own networks.
• Embedded Feeds: Integrating secure, live streams from platforms like Instagram or Twitter directly onto your homepage or dedicated pages.

During our consultation, we will map out the best strategy to leverage your social channels to drive maximum qualified traffic back to your new site.

Yes, absolutely. Comprehensive training is not just offered—it is a mandatory inclusion in every website build. My goal is for you to feel 100% confident managing your site on launch day.

I provide personalized training sessions, either face-to-face (especially for clients in Somerset and the South West) or via high-quality video call, covering:

• Content Management: How to easily update text, swap images, and add new pages using your custom Admin Panel.
• E-commerce Management: For online shops, how to process orders, adjust inventory, and manage shipping details.
• Security Best Practice: Understanding basic security procedures and using the Admin Panel securely.

The training is tailored exactly to the features of your custom-built website, ensuring you only learn what is relevant to your business needs.

Managing your shop's inventory and fulfilling customer orders is handled through the dedicated, secure **Admin Panel** (Content Management System) that I custom-build for your e-commerce website.

This intuitive system requires no technical knowledge and allows you to perform all core administrative tasks easily. You will be able to:

• Inventory Control: Add new products, update stock levels, adjust pricing, and manage your entire product catalogue efficiently.
• Order Fulfillment: View new orders in real-time, update their status (e.g., from 'Processing' to 'Dispatched'), and track shipping details.
• Customer Management: Quickly access customer details, view order history, and handle returns or refunds securely.

Crucially, comprehensive **face-to-face training** is included. I will personally guide you through the entire system, demonstrating the quickest and most efficient workflows for managing your stock and processing daily orders.

All payments are handled securely via GoCardless in GBP (£). I do not accept cash, cheques, or direct credit card transfers over the phone.

I chose GoCardless because it is the safest and most efficient way for both of us to handle payments. Here is how it works:

• Secure & Simple: You simply set up a "Direct Debit Mandate" once via a secure online link. You don't need to manually transfer money or give me your card details over the phone.
• For One-Off Payments: For project deposits or final balances, I will send you an invoice first. Payment is then collected automatically on the due date—but only after you have been notified.
• For Ongoing Support: If you choose a monthly maintenance package, payment is collected automatically each month so your website stays online without you worrying about admin.
• You Are Protected: All payments are covered by the Direct Debit Guarantee, giving you a full immediate refund from your bank in the unlikely event of an error.