We Create Innovative Solutions for Excellence and the Future

Managing your shop's inventory and fulfilling customer orders is handled through the dedicated, secure **Admin Panel** (Content Management System) that I custom-build for your e-commerce website.

This intuitive system requires no technical knowledge and allows you to perform all core administrative tasks easily. You will be able to:

• Inventory Control: Add new products, update stock levels, adjust pricing, and manage your entire product catalogue efficiently.
• Order Fulfillment: View new orders in real-time, update their status (e.g., from 'Processing' to 'Dispatched'), and track shipping details.
• Customer Management: Quickly access customer details, view order history, and handle returns or refunds securely.

Crucially, comprehensive **face-to-face training** is included. I will personally guide you through the entire system, demonstrating the quickest and most efficient workflows for managing your stock and processing daily orders.

Yes, absolutely. I handle all the technical details regarding domain registration and hosting setup so you don't have to worry about the jargon or configurations.

I operate a simple approach that ensures you retain full control and ownership of your valuable online assets:

• Domain Registration: I will register your domain (e.g., yourname.co.uk) in your name. I handle the entire process, including pointing it correctly to the server.
• High-Quality Hosting: I work with trusted, high-performance UK hosting providers to ensure your website is fast, secure, and always online.
• Configuration: I manage the technical setup of the server, email configuration, and installation of the necessary security certificates (SSL).

My goal is to make the entire process stress-free. After the initial setup, hosting fees are often included in the optional monthly maintenance package (paid via GoCardless) to ensure continuous security and support.

This is one of the most common—and honest—questions in digital marketing. The short answer is: SEO is a marathon, not a sprint.

You will start seeing initial results quickly, but significant traffic and high rankings take time. A realistic timeline looks like this:

• First 1-3 Months (Technical Wins): You will see immediate improvements in technical health (site speed, mobile performance) and your website will start to appear for less competitive, specific keywords. We measure this progress primarily in Google Search Console impressions and indexing speed.
• Months 4-6 (Building Momentum): If you consistently create high-quality content, you will start seeing noticeable increases in organic traffic and conversions. This is where your investment starts to pay off.
• Months 6-12+ (Sustained Growth): In this period, your website gains authority, allowing you to compete for highly competitive keywords and achieve top-page rankings.

The total time depends entirely on your industry's competition and the amount of effort and content you dedicate to the process. We will discuss your market competition during our consultation to set achievable expectations.

Yes, absolutely. Setting up and optimizing your Google Business Profile (GBP, formerly Google My Business) is crucial for local visibility and is a core part of my initial service strategy.

Since I am based in Somerset and understand the power of local marketing, I help ensure you can be found by customers in your area on Google Search and Maps. My service includes:

• Setup & Verification Guidance: I guide you through the process of claiming and verifying your business listing securely with Google.
• Listing Optimization: I ensure your profile is fully optimized with the correct service areas, business categories, opening hours, and initial descriptive content.
• Website Integration: Linking your new website correctly to your GBP for better local SEO performance and traffic.

This optimization is often included within the initial project scope, ensuring you launch with strong local search visibility from day one.

Yes, absolutely. Once the project is complete and the final payment is made, you retain full, unrestricted ownership of your live website and all its components.

My philosophy is that you should always own your digital assets. This includes:

• Content and Data: You own 100% of all the text, images, branding, and customer data collected by the website.
• Domain Name: Your website address (e.g., yourname.co.uk) is registered in your business name, ensuring you have total control over your online identity.
• Design and Structure: You own the final visual design, the overall site architecture, and the necessary licensing for the underlying code.

I ensure that you receive all necessary files and credentials so that you are never locked into my service and have complete freedom to manage or move your website at any point.