We Create Innovative Solutions for Excellence and the Future

All payments are handled securely via GoCardless in GBP (£). I do not accept cash, cheques, or direct credit card transfers over the phone.

I chose GoCardless because it is the safest and most efficient way for both of us to handle payments. Here is how it works:

• Secure & Simple: You simply set up a "Direct Debit Mandate" once via a secure online link. You don't need to manually transfer money or give me your card details over the phone.
• For One-Off Payments: For project deposits or final balances, I will send you an invoice first. Payment is then collected automatically on the due date—but only after you have been notified.
• For Ongoing Support: If you choose a monthly maintenance package, payment is collected automatically each month so your website stays online without you worrying about admin.
• You Are Protected: All payments are covered by the Direct Debit Guarantee, giving you a full immediate refund from your bank in the unlikely event of an error.

Yes, there are essential, low-cost ongoing fees required to keep any professional website secure, online, and performing optimally. Think of it like owning a car—it requires fuel and MOT to stay on the road.

The core ongoing costs include:

• Domain Name Renewal: A small annual fee to keep your website address (e.g., yourname.co.uk) registered in your name.
• Website Hosting: The cost of the secure, high-performance server space that keeps your website accessible 24/7.
• Security and Software Updates: The frequent updating of your website's underlying software (CMS, themes, plugins) to prevent security vulnerabilities and ensure compatibility.

To ensure your site is always protected and updated without hassle, I offer a range of comprehensive Maintenance Packages designed to suit all business sizes and needs. These packages cover all necessary renewals, security updates, and provide continuous support, all paid for simply and securely via GoCardless.

While my core specialization is website design and programming, I understand that a strong brand identity is absolutely fundamental to a successful digital presence.

I handle logo and branding services in two ways, depending on your specific requirements:

• Design Integration: If you already have a logo and style guide, I meticulously integrate these assets into the website design, ensuring cohesive typography, colour palettes, and overall visual style.
• New Brand Identity: If you require a completely new logo, identity, and style guide, I can either handle the creation of initial design concepts myself or, for larger projects, connect you with trusted, specialist UK graphic designers who I partner with regularly.

During our initial face-to-face consultation, we will assess your current brand assets and determine the most cost-effective strategy to ensure your digital presence is professional and cohesive.

This is one of the most common—and honest—questions in digital marketing. The short answer is: SEO is a marathon, not a sprint.

You will start seeing initial results quickly, but significant traffic and high rankings take time. A realistic timeline looks like this:

• First 1-3 Months (Technical Wins): You will see immediate improvements in technical health (site speed, mobile performance) and your website will start to appear for less competitive, specific keywords. We measure this progress primarily in Google Search Console impressions and indexing speed.
• Months 4-6 (Building Momentum): If you consistently create high-quality content, you will start seeing noticeable increases in organic traffic and conversions. This is where your investment starts to pay off.
• Months 6-12+ (Sustained Growth): In this period, your website gains authority, allowing you to compete for highly competitive keywords and achieve top-page rankings.

The total time depends entirely on your industry's competition and the amount of effort and content you dedicate to the process. We will discuss your market competition during our consultation to set achievable expectations.

While my core specialization is website design and programming, I understand that high-quality photography is essential for a professional website. Yes, I can assist with product photography.

I have picked up valuable techniques throughout my career to ensure products look their best online. My focus is on preparing images specifically for web optimization:

• Web-Ready Quality: Ensuring products are correctly lit and composed for fast loading and optimal viewing on mobile devices.
• Practical Sessions: I can guide you through preparing your products and help you capture images that are immediately ready for your e-commerce platform.
• Optimization & Editing: Cleaning up, cropping, and optimizing all final images for the fastest possible website speed.

For complex product shots requiring advanced studio setups or highly technical photography, I can always recommend specialist professional photographers I trust.