Professional Website Design for Somerset Businesses

To begin any project, the most important information needed is clarity on your goals. We don't expect a fully formalized brief, but preparing for our initial face-to-face consultation by thinking about the following categories will help us create the most accurate fixed-price proposal in GBP.

The information falls into three key areas:

• 1. Business Goals & Audience (The "Why"):
  • Primary Goal: What must the website achieve (e.g., generate sales, capture emails, phone enquiries)?
  • Target Audience: Who are your customers (age, location, needs)?
  • Competitors: Who are your main rivals and what do you like/dislike about their websites?
• 2. Branding & Design Assets (The "Look"):
  • Branding: Your logo, primary colours, and any existing marketing materials.
  • Inspiration: Links to 3 or 4 websites (any industry) that you love the look of, and crucially, links to sites you definitely dislike.
  • Photography: What high-quality images of your products, premises, or staff do you currently have available?
• 3. Logistics & Structure (The "How"):
  • Pages: A basic list of the main pages you think you will need (e.g., Home, About Us, Services, Contact).
  • Budget & Timeline: A rough idea of your budget and any required launch dates.
  • Domain/Hosting: Do you already own your website address and hosting? (If not, we handle this for you!)

Once we have this information, I can draft a complete project plan and proposal for you.

All payments are handled securely via GoCardless in GBP (£). I do not accept cash, cheques, or direct credit card transfers over the phone.

I chose GoCardless because it is the safest and most efficient way for both of us to handle payments. Here is how it works:

• Secure & Simple: You simply set up a "Direct Debit Mandate" once via a secure online link. You don't need to manually transfer money or give me your card details over the phone.
• For One-Off Payments: For project deposits or final balances, I will send you an invoice first. Payment is then collected automatically on the due date—but only after you have been notified.
• For Ongoing Support: If you choose a monthly maintenance package, payment is collected automatically each month so your website stays online without you worrying about admin.
• You Are Protected: All payments are covered by the Direct Debit Guarantee, giving you a full immediate refund from your bank in the unlikely event of an error.

Yes, absolutely. I specialize in website redesigns, whether you require a simple visual refresh or a complete overhaul of an old, slow system.

A redesign project involves much more than just aesthetics; it is a strategic opportunity to improve performance, security, and conversion rates. My approach is structured and thorough:

• Technical Audit: I start by thoroughly auditing your existing website's code health, speed, and current SEO standing to see what needs fixing.
• Face-to-Face Strategy: We discuss what works and, more importantly, what isn't working on the current site, defining clear performance goals for the new design.
• Modern Rebuild: We then build a modern, high-performance site, often finding that starting on a clean code base is the most efficient way to ensure your new site is fast, secure, and fully mobile-friendly.

If you have an existing site that is failing to perform or looks dated, contact me to discuss a tailored redesign strategy.

I believe the launch is just the beginning of our partnership. Unlike some agencies that disappear once the site is live, I am available to support you as your business grows.

Here is what you can expect immediately after your website goes live:

• Training: I will provide a walkthrough of your new system (in person or via video) so you feel confident making simple text or image updates yourself.
• Warranty Period: I provide a standard 30-day warranty to fix any technical bugs or glitches that might appear immediately after launch at no extra cost.
• Ongoing Maintenance: Websites need regular software updates and security patches. I offer optional monthly care packages—payable easily via GoCardless—to keep your site secure, backed up, and running smoothly.

You can always pick up the phone or arrange a meeting if you need new features or technical advice down the line.

While I build every website with the highest security standards, no online system is entirely immune to threats. The difference lies in preparedness and rapid response.

My service ensures two essential layers of protection against both technical breaks and security incidents:

• Prevention (Maintenance Packages): Clients on a maintenance plan benefit from continuous security monitoring, regular software updates, and active patching, which prevents the vast majority of threats and technical failures.
• Rapid Recovery (Backups): Should the worst happen, I maintain daily or weekly off-site backups (depending on your package) of your entire website. This ensures we can quickly restore a clean, recent version, minimizing downtime and data loss.

If you ever suspect an issue, the first step is always to contact me immediately. Having an active maintenance package ensures that rapid recovery and repair are included and prioritized.